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Bringing Your Store to Your Customers Door, Every Day

 

About Us

We are an Australian courier company specialising in refrigerated transport solutions. We facilitate cold transport for a wide variety of clients including those in the ready-made meals, meal boxes, gourmet produce, dairy, butchers and the list goes on. We are passionate about what we do, and we do it well!

 

We see ourselves as an extension of our clients’ business and a central touchpoint to their market, so it is important for us to build lasting relationships with our clients and partners and why we go the extra mile to provide your customers with the best possible service. Depending on your clientele, our services range from drop and go, to us unpacking the goods for those that require extra care.

 

We currently have two depots. One in Brisbane, one in Newcastle and we deliver to surrounding areas.

 

Click here to view full list of areas we deliver to.

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About Us

We are an Australian courier company specialising in refrigerated transport solutions. We facilitate cold transport for a wide variety of clients including those in the ready-made meals, meal boxes, gourmet produce, dairy, butchers and the list goes on. We are passionate about what we do, and we do it well!

 

We see ourselves as an extension of our clients’ business and a central touchpoint to their market, so it is important for us to build lasting relationships with our clients and partners and why we go the extra mile to provide your customers with the best possible service. Depending on your clientele, our services range from drop and go, to us unpacking the goods for those that require extra care.

 

We currently have two depots. One in Brisbane, one in Newcastle and we deliver to surrounding areas.

 

Click here to view full list of areas we deliver service.

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Our Services

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Cold Transport

We offer day or night deliveries with live tracking to work around your customer's busy schedules.

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Cold Storage

We can store perishable goods in our commercial freezers at temperatures down to -40⁰C.

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Extra Care

We offer extra care upon delivery (if required) to those that might need a little extra help.

Home Delivery
Cold Storage

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When sending perishable goods, you'll understandably want to ensure that they will arrive at their destination in pristine condition, whilst being maintained at cold temperatures - and at E-Commerce Refrigerated Couriers, we ensure that's the case!

 

Whether ambient, chilled or frozen, we have the know-how, capability and expertise to deliver your products on time, every time across Brisbane, Newcastle's plus their surrounding regional centres.

 

We provide refrigerated transport for home deliveries including ready-made meals, meal boxes, gourmet produce, meats etc. We offer day or night deliveries to work around your customer's busy lifestyles. Your customers can either wake up with there goods at their door, or we can deliver during business hours.

 

See full list of areas we service.

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B2B Cold Transport

Our team provides around the clock, refrigerated pallet transport for business to business/third party logistics as well as the transportation or temperature sensitive medicines/medical supplies.

 

  • Business to Business - we specialise in pallet relocation and bulk deliveries including transport to restaurants, retail stores, hotels and much more.

 

  • Healthcare deliveries - we understand the critical nature of the medical/healthcare industry and provide a can provide a temperature controlled transportation service to keep your medicines chilled and preserved, ready for patient usage.

 

See full list of areas we service.

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Delivery Tracking

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Your Customers

To keep your customers in the know, we send out an SMS prior to delivery with an ETA as well as a link that will have live tracking information. Customers also receive an email proof of delivery.

 

Overviewing Your Customers

You will be set up with an account so you can have visibility over your customer deliveries. This includes what drops have been delivered and ETA's on deliveries in progress.

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Cold Storage

Extra Care

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If you have perishable goods that need to be stored, we provide cold storage facilities in temperature controlled commercial refrigerators. The temperature range is from -40⁰C up to 3⁰C. The refrigerators are built inline with the Chlorofluorocarbon (CFC) legislation and requirements.

We provide a range of delivery solutions depending on your requirements. For example for our elderly/ more vulnerable customers, our drivers will unpack the contents into the customer's fridge/freezer if they are unable to do so themselves; or for expensive goods that should not just be left at the door, we can make contact with the customer to seek further instructions.

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Delivery Locations

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NSW DEPOT
  • Central Coast

  • Newcastle

  • Lake Macquarie

  • Maitland

  • Dungog

  • Port Stephens

  • Cessnock

  • Singleton

  • Port Macquarie

  • Mid-Coast

  • Kemspey

  • Bellingen

  • Nanbucca

  • Coffs Harbour

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If you have customers in areas not listed above, please reach out as we are always looking to expand into new areas.

 
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QLD DEPOT
  • Brisbane

  • Moreton Bay

  • Gold Coast

  • Logan

  • Redland

  • Ipswich

  • Scenic Rim

  • Lockyer Valley

  • Toowoomba

  • Sunshine Coast

  • Noosa

  • Tweed

  • Ballina

  • Lismore

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If you have customers in areas not listed above, please reach out as we are always looking to expand into new areas.

If you have customers in areas not listed above, please reach out as we are always looking to expand into new areas.

Join Our Team

We are continuously expanding our customer basis and looking for new drivers to join us in our mission to provide industry leading service and helping businesses around Australia connect their store direct to their customer's door, through 24/7 cold transport.

If you are looking for something outside the typical office 9-5, love driving and can drive manual, then this might be the job for you! Enjoy your work while driving around all day to your favourite beats, plus you have the option of flexible work days. We need drivers on days, nights, weekends so there are availabilities to work around different lifestyles.

Would suit male or female. Most parcels are 10kgs with a few moving towards 20kg.

Applicants should have good driving record and be reliable, as it will be a self-directed role.

 

Don't be shy to reach out with any questions.

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If you have customers in areas not listed above, please reach out as we are always looking to expand into new areas.

 
 

Contact Us Form

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Connect With Us

Mailing Address

Suite 82, 42 Manilla Street

East Brisbane QLD 4169

Email Address

contact@e-commercecouriers.com

Phone Number

07 3435 1528

 

Request a Quote

Click here

 

Follow us on Social Media 

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If you have customers in areas not listed above, please reach out as we are always looking to expand into new areas.

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Let E-Commerce Refrigerated Couriers be the last puzzle piece in bringing your store to your customer's door, every day.

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